Seren has always worked with Vodafone. We have helped many areas in their organisation improve their consumers, business end-users and internal customers’ experiences. From strategy development for converged communication, to designing a mobile TV interface, through to helping improve their global intranet Seren has delivered the breadth of Service Design. Project phases have included discovery, analysis & synthesis, design definition & testing and design specification. We have evolved an intimate understanding of their business drivers as well as how they wish to engage customers with their brand. We have built a long-term relationship based on trust and collaboration.
|
